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Customers Crown Stena Estrid As 'Top Ship' Serving Dublin-Holyhead & Other Routes

8th February 2022
TOP SHIP: Stena Estrid, leadship of the E-Flexer class with crew seen on the uppermost vehicle deck. The ro-pax ferry which entered service in 2020 to serve Dublin-Holyhead, has since also served temporarily on almost all of the operators Irish Sea routes as well as Rosslare-Cherbourg. TOP SHIP: Stena Estrid, leadship of the E-Flexer class with crew seen on the uppermost vehicle deck. The ro-pax ferry which entered service in 2020 to serve Dublin-Holyhead, has since also served temporarily on almost all of the operators Irish Sea routes as well as Rosslare-Cherbourg. Credit: Stena Line

One of Stena Line’s newest ships Stena Estrid, which Afloat adds is their leadship E-Flexer class ferry serving on the Dublin-Holyhead route, has been crowned ‘Top Ship’ by the ferry company’s customers.

Not only it is Top Ship on the Irish Sea, but it scored higher than any other vessel across its entire fleet of 37 vessels on 18 routes.

Stena Estrid, which launched in 2020, showed flexibility and adaptability during a pandemic impacted 2021 by operating on five different routes. In addition to its regular Holyhead – Dublin route, it also covered sailings across Rosslare – Cherbourg, Dublin - Cherbourg, Holyhead - Belfast, and Cairnryan – Belfast, in what was an incredibly challenging year for Stena Line.

It was Stena Estrid’s consistent performance levels that helped sail the ship to the top position gaining two awards - ‘Overall Customer Satisfaction in 2021’ and ‘Overall Cleanliness for 2021’. This comes only two years after Stena Line launched the ship, and its two sister vessels Edda and Embla in a multi-million-pound investment in its Irish Sea fleet.

Stena Line’s Head of Onboard Sales and Services (OSS), Stephen Bryden said: “We couldn’t be prouder of Stena Estrid’s performance. From launching at a very difficult time, just before a global pandemic, Estrid has proven to be one of the best next generation ships currently operating in ferry travel.

“During 2021 crew of Stena Estrid showed their flexibility and agility to cover three different routes on the Irish Sea, including our route to France. So, it is an incredible achievement that during a year of such a great upheaval they were able to gain the coveted position of top ship for ‘Overall Customer Satisfaction in 2021’.

“It is great for our passengers that join the vessel in Dublin or Holyhead to know that they are sailing on the Stena Line’s number one vessel. Many congratulations to all our onboard colleagues and our shoreside port staff who helped steer Stena Estrid to the number one position. This is a fantastic achievement that recognises the hard work of the entire Stena Estrid team, well done everyone.”

Published in Stena Line
Jehan Ashmore

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Jehan Ashmore

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Jehan Ashmore is a marine correspondent, researcher and photographer, specialising in Irish ports, shipping and the ferry sector serving the UK and directly to mainland Europe. Jehan also occasionally writes a column, 'Maritime' Dalkey for the (Dalkey Community Council Newsletter) in addition to contributing to UK marine periodicals. 

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About Stena Line

Stena Line is one of Europe's leading ferry companies with 37 vessels and 17 routes in Northern Europe operating 25,000 sailings each year. Stena Line is an important part of the European logistics network and develops new intermodal freight solutions by combining transport by rail, road and sea. Stena Line also plays an important role for tourism in Europe with its extensive passenger operations. The company is family-owned, was founded in 1962 and is headquartered in Gothenburg. Stena Line has 4,300 employees and an annual turnover of 14 billion SEK.